Privacy Policy

1. Introduction

Welcome to Bismillah Mobiles (BM). We value your trust and are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place orders, create a customer account, or interact with our services.

2. Information We Collect

We collect information to provide better services and smooth order fulfillment for all our customers:

• • Personal Identification Details: Name, Email Address, Phone Number, Shipping Address, and Billing Address provided during checkout or account registration.
• • Order & Payment Verification Proofs: Bank Transfer sender account/IBAN details and payment transaction screenshots uploaded during Bank Transfer checkouts.
• • Technical & Device Data: IP address, browser type, operating system, and browsing activity to improve website speed and user experience.

3. How We Use Your Information

The information collected is strictly used for the following operational purposes:

• Processing, shipping, and delivering your mobile phone and accessory orders.
• Sending order confirmation emails, invoices, and status tracking updates.
• Verifying Bank Transfer payment proofs submitted by customers.
• Providing customer support, warranty claims, and return/exchange assistance.

4. Data Security & Protection

We implement industry-standard security measures, password encryption, and secure storage protocols to ensure your personal data is protected against unauthorized access, loss, or misuse. Payment verification screenshots and personal records are accessible only by authorized administrative personnel.

5. Third-Party Sharing

We do NOT sell, trade, or rent your personal information to third parties. We share limited necessary data only with trusted logistics partners and courier services strictly to fulfill delivery of your ordered products.

6. Cookies Policy

Our website uses cookies to remember your shopping cart items, session preferences, and wishlist items. You can choose to disable cookies in your web browser settings, though some interactive features may be affected.

7. Contact Us

If you have any questions or concerns regarding our Privacy Policy or your personal data, please contact our support team: